effect

AI

Contextual Mastery: Learnings After Enhancing AI Conversations

Adrian  Căliman - Solution Architect @ PitechPlus

Studio Room

8th November, 11:30-12:00

Discover the potential of Large Language Models (LLMs) in revolutionizing technical support and enhancing customer service efficiency. This presentation explores the integration of OpenAI's GPT models, in the technical support sector. While highlighting the promises of LLMs, we dive into the challenges we met and learn how prompt engineering and semantic similarity can customize chatbot responses, providing accurate and contextually relevant information within niche markets.

Adrian  Căliman

PitechPlus

Hey there! I'm a Solution Architect with a big passion for AI and a track record of pushing the boundaries of what's possible! I strive for excellence, both for me and my teams. I take pride in my involvement in raising the next generation of tech professionals. I find immense fulfillment in mentoring and transforming developers into confident team leads.

My journey in software development has led me to the fascinating world of generative AI, where I guide the implementation of super cool and innovative use cases. I am fortunate to be part of the first generation that discovers how the new wave of AI will shape our future.

I'm beyond thrilled to be part of this awe-inspiring tech revolution, and I can't wait to explore all the exciting new possibilities that lie ahead!